General Terms and Conditions
Last Updated: 19.12.2024
These Terms and Conditions (hereinafter referred to as the “Terms”) govern the use of services provided by achieve.ro, including access to the official website, and establish the relationship between achieve.ro and its clients. By accessing and using our services, the client expressly accepts these Terms and Conditions.
1. Definitions
1.1 Client – Any natural or legal person who accesses or purchases services from achieve.ro.
1.2 Services – Any of the services provided by achieve.ro, including but not limited to: web development, photo and video production, branding, graphic design, social media management, scriptwriting, drone photo and video services, and marketing campaigns on Google and Meta.
1.3 achieve.ro – The company providing the aforementioned services, including its website and associated platforms.
2. Purpose of the Contract
2.1 achieve.ro undertakes to provide the services specified in a contract signed or confirmed by the client, in accordance with their requirements.
2.2 The Client agrees to pay the value of the services rendered, under the terms and conditions established in the contract.
3. Prices and Payments
3.1 Service prices are determined through a personalized offer, depending on the specific requirements of each project.
3.2 Payments for ordered services will be made as follows:
• 25% advance payment upon signing the contract, before service delivery begins.
• 75% final payment upon delivery of the final materials.
3.3 In case of non-payment of the amounts owed by the agreed deadline, achieve.ro reserves the right to suspend material delivery.
4. Project Cancellation and Modification Policy
4.1 The Client has the right to cancel the project before services commence. In this case, the advance payment will not be refunded, as it will be considered compensation for preparations made.
4.2 If the service has already started, cancellation will incur additional costs proportional to the project’s execution stage.
4.3 Any modification to the project after signing the contract will be assessed separately and may involve additional costs.
5. Confidentiality and Personal Data Protection
5.1 achieve.ro collects and processes clients’ personal data in accordance with applicable data protection legislation (GDPR).
5.2 Personal data will not be disclosed to third parties without the client’s prior consent, except as required by law.
6. Delivery Deadlines
6.1 Delivery deadlines will be agreed upon with the client, depending on the project’s complexity.
6.2 Delays caused by external factors (weather conditions, technical issues, etc.) will be communicated to the client in a timely manner.
6.3 In case of significant delays caused by the provider’s fault, the client is entitled to penalties agreed upon in the contract or compensation proportional to the damage suffered.
6.4 Penalties for delays will be calculated as a percentage of the total contract value for each day of delay, with the percentage agreed upon in the contract.
7. Force Majeure
7.1 achieve.ro will not be held responsible for delays or inability to provide services caused by force majeure events, as defined by applicable law.
8. Intellectual Property
8.1 All materials resulting from the provided services will remain the property of achieve.ro until full payment of the amounts owed.
8.2 After full payment, the client will have the right to use the materials for purposes agreed upon in the contract.
9. Feedback and Reviews
9.1 achieve.ro may request feedback and reviews from clients to improve service quality.
9.2 Clients are encouraged to provide honest and constructive feedback.
10. Applicable Law and Jurisdiction
10.1 These Terms and Conditions are governed by the laws of Romania.
10.2 Any dispute will be resolved by the competent courts of Romania.
11. Final Provisions
11.1 Any modification of the Terms and Conditions will be communicated to the client and published on the official website achieve.ro.
11.2 Continued use of the services after these changes represents the client’s acceptance of the new conditions.
By signing the contract or using the services offered by achieve.ro, the Client declares that they have read, understood, and fully accepted these Terms and Conditions.